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Coffee Point has an excellent reputation, built on quality and customer care.
We offer flexibility and choice coupled with consistently high levels of service.
We are totally committed to customer excellence achieved by working closely with both customers and suppliers and responding quickly to their needs.
Our key differentiators are:-
- Private ownership - with total commitment through all levels of the business, all of whom work with a "Can Do" approach.
- Independent specialist - working with supply partners who are customer focused in a close knit team .
- Experience - in setting up contracts of this size and complexity and then maintaining long standing working relationships.
- Passionate service culture - through our committed and well managed personnel.
- Exemplary service - through efficient service delivery and attention to detail at all times.
- Leading through example - changing the Vending Industry through our involvement with our trade association the AVA particularly on Environmental and Fair Trade issues.
- Look to the local community - and have an ethical attitude to staff employment.
- Encourage all levels of staff - to involve themselves in our Charity work, bringing team ethics and support into this important area.
- Investment - in ongoing training through all levels and staff motivation with advancement available for all employees.
- Aspire to be the leading provider - of out of home staff refreshment services throughout the UK offering the best value for money.
- Investment in IT - bringing in important systems to manage audit, create bespoke detailed Client management information, cost analysis, stock and cash control, and web based internal and external systems.
- Cashless Systems - offering over 20 years experience in operating, maintaining and supporting over 1000 installations
- Close relationship with on site Caterers - clients get the best from two specialist Companies.
- Working with our clients and supply partners: to deliver their VISION .
- Awarded National Operator of the year for 2004 & 2005
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